Related to https://github.com/element-hq/synapse/issues/18905
These fixes were split off from
https://github.com/element-hq/synapse/pull/18828 where @devonh was
seeing some test failures because `timeout_deferred(...)` is being
updated to use `Clock` utilities instead of raw `reactor` methods. This
test was failing in that branch/PR until we made this new version that
handles the logcontexts properly.
While the previous version of this test does pass on `develop`, it was
using what appears completely wrong assertions, assumptions, and bad
patterns to make it happen (see diff comments below)
---
Test originally introduced in https://github.com/matrix-org/synapse/pull/4407
Before https://github.com/element-hq/synapse/pull/18849, we we're using
our own custom `LogContextScopeManager` which tied the tracing scope to
the `LoggingContext`. Since we created a new
`BackgroundProcessLoggingContext` any time we
`run_as_background_process(...)`, the trace for the background work was
separate from the trace that kicked of the work as expected (e.g.
request trace is separate from the background process we kicked to fetch
more messages from the federation).
Since we've now switched to the `ContextVarsScopeManager` (in
https://github.com/element-hq/synapse/pull/18849), the tracing scope now
crosses the `LoggingContext` boundaries (and thread boundaries) without
a problem. This means we end up with request traces that include all of
the background work that we've kicked off bloating the trace and making
it hard to understand what's going on.
This PR separates the traces again to how things were before.
Additionally, things are even better now since I added some cross-link
references between the traces to easily be able to jump between.
Follow-up to https://github.com/element-hq/synapse/pull/18849
---
In the before, you can see that the trace is blown up by the background
process (`bgproc.qwer`).
In the after, we now only have a little cross-link marker span
(`start_bgproc.qwer`) to jump to background process trace.
Before | After
--- | ---
<some image> | <some image>
### Testing strategy
1. Run a Jaeger instance
(https://www.jaegertracing.io/docs/1.6/getting-started/)
```shell
$ docker run -d --name jaeger \
-e COLLECTOR_ZIPKIN_HTTP_PORT=9411 \
-p 5775:5775/udp \
-p 6831:6831/udp \
-p 6832:6832/udp \
-p 5778:5778 \
-p 16686:16686 \
-p 14268:14268 \
-p 9411:9411 \
jaegertracing/all-in-one:1.59.0
```
1. Configure Synapse to use tracing:
`homeserver.yaml`
```yaml
## Tracing ##
opentracing:
enabled: true
jaeger_config:
sampler:
type: const
param: 1
logging:
false
```
1. Make sure the optional `opentracing` dependency is installed: `poetry
install --extras all`
1. In the `VersionsRestServlet`, modify it to kick off a dummy
background process (easy to test this way)
```python
from synapse.metrics.background_process_metrics import
run_as_background_process
async def _qwer() -> None:
await self.clock.sleep(1)
run_as_background_process("qwer", "test_server", _qwer)
```
1. Run Synapse: `poetry run synapse_homeserver --config-path
homeserver.yaml`
1. Fire off a version requests: `curl
http://localhost:8008/_matrix/client/versions`
1. Visit http://localhost:16686/search to view the traces
- Select the correct service
- Look for the `VersionsRestServlet` operation
- Press 'Find Traces' button
- Select the relevant trace
- Notice how the trace isn't bloated
- Look for the `start_bgproc.qwer` span cross-linking to the background
process
- Jump to the other trace using the cross-link reference ->
`bgproc.qwer`
Opening on Kegan's behalf
[MSC4284](https://github.com/matrix-org/matrix-spec-proposals/pull/4284)
has already been opened accordingly.
---------
Co-authored-by: Kegan Dougal <7190048+kegsay@users.noreply.github.com>
Co-authored-by: Eric Eastwood <erice@element.io>
Regressed in
https://github.com/element-hq/synapse/pull/18900#discussion_r2331554278
(see conversation there for more context)
### How is this a regression?
> To give this an update with more hindsight; this logic *was* redundant
with the early return and it is safe to remove this complexity
✅
>
> It seems like this actually has to do with completed vs incomplete
deferreds...
>
> To explain how things previously worked *without* the early-return
shortcut:
>
> With the normal case of **incomplete awaitable**, we store the
`calling_context` and the `f` function is called and runs until it
yields to the reactor. Because `f` follows the logcontext rules, it sets
the `sentinel` logcontext. Then in `run_in_background(...)`, we restore
the `calling_context`, store the current `ctx` (which is `sentinel`) and
return. When the deferred completes, we restore `ctx` (which is
`sentinel`) before yielding to the reactor again (all good
✅)
>
> With the other case where we see a **completed awaitable**, we store
the `calling_context` and the `f` function is called and runs to
completion (no logcontext change). *This is where the shortcut would
kick in but I'm going to continue explaining as if we commented out the
shortcut.* -- Then in `run_in_background(...)`, we restore the
`calling_context`, store the current `ctx` (which is same as the
`calling_context`). Because the deferred is already completed, our extra
callback is called immediately and we restore `ctx` (which is same as
the `calling_context`). Since we never yield to the reactor, the
`calling_context` is perfect as that's what we want again (all good
✅)
>
> ---
>
> But this also means that our early-return shortcut is no longer just
an optimization and is *necessary* to act correctly in the **completed
awaitable** case as we want to return with the `calling_context` and not
reset to the `sentinel` context. I've updated the comment in
https://github.com/element-hq/synapse/pull/18964 to explain the
necessity as it's currently just described as an optimization.
>
> But because we made the same change to
`run_coroutine_in_background(...)` which didn't have the same
early-return shortcut, we regressed the correct behavior ❌ . This is
being fixed in https://github.com/element-hq/synapse/pull/18964
>
>
> *-- @MadLittleMods,
https://github.com/element-hq/synapse/pull/18900#discussion_r2373582917*
### How did we find this problem?
Spawning from @wrjlewis
[seeing](https://matrix.to/#/!SGNQGPGUwtcPBUotTL:matrix.org/$h3TxxPVlqC6BTL07dbrsz6PmaUoZxLiXnSTEY-QYDtA?via=jki.re&via=matrix.org&via=element.io)
`Starting metrics collection 'typing.get_new_events' from sentinel
context: metrics will be lost` in the logs:
<details>
<summary>More logs</summary>
```
synapse.http.request_metrics - 222 - ERROR - sentinel - Trying to stop RequestMetrics in the sentinel context.
2025-09-23 14:43:19,712 - synapse.util.metrics - 212 - WARNING - sentinel - Starting metrics collection 'typing.get_new_events' from sentinel context: metrics will be lost
2025-09-23 14:43:19,713 - synapse.rest.client.sync - 851 - INFO - sentinel - Client has disconnected; not serializing response.
2025-09-23 14:43:19,713 - synapse.http.server - 825 - WARNING - sentinel - Not sending response to request <XForwardedForRequest at 0x7f23e8111ed0 method='POST' uri='/_matrix/client/unstable/org.matrix.simplified_msc3575/sync?pos=281963%2Fs929324_147053_10_2652457_147960_2013_25554_4709564_0_164_2&timeout=30000' clientproto='HTTP/1.1' site='8008'>, already dis
connected.
2025-09-23 14:43:19,713 - synapse.access.http.8008 - 515 - INFO - sentinel - 92.40.194.87 - 8008 - {@me:wi11.co.uk} Processed request: 30.005sec/-8.041sec (0.001sec, 0.000sec) (0.000sec/0.002sec/2) 0B 200! "POST /_matrix/client/unstable/org.matrix.simplified_msc3575/
```
</details>
From the logs there, we can see things relating to
`typing.get_new_events` and
`/_matrix/client/unstable/org.matrix.simplified_msc3575/sync` which led
me to trying out Sliding Sync with the typing extension enabled and
allowed me to reproduce the problem locally. Sliding Sync is a unique
scenario as it's the only place we use `gather_optional_coroutines(...)`
-> `run_coroutine_in_background(...)` (introduced in
https://github.com/element-hq/synapse/pull/17884) to exhibit this
behavior.
### Testing strategy
1. Configure Synapse to enable
[MSC4186](https://github.com/matrix-org/matrix-spec-proposals/pull/4186):
Simplified Sliding Sync which is actually under
[MSC3575](https://github.com/matrix-org/matrix-spec-proposals/pull/3575)
```yaml
experimental_features:
msc3575_enabled: true
```
1. Start synapse: `poetry run synapse_homeserver --config-path
homeserver.yaml`
1. Make a Sliding Sync request with one of the extensions enabled
```http
POST
http://localhost:8008/_matrix/client/unstable/org.matrix.simplified_msc3575/sync
{
"lists": {},
"room_subscriptions": {
"!FlgJYGQKAIvAscfBhq:my.synapse.linux.server": {
"required_state": [],
"timeline_limit": 1
}
},
"extensions": {
"typing": {
"enabled": true
}
}
}
```
1. Open your homeserver logs and notice warnings about `Starting ...
from sentinel context: metrics will be lost`
Spawning from
https://github.com/matrix-org/synapse/pull/12588#discussion_r865843321
> It turns out `Deferred.cancel()` is a lot like
`Deferred.callback()`/`errback()` in that it will trash the logging
context:
> it can resume a coroutine, which will restore its own logging context,
then run:
>
> - until it blocks, setting the sentinel context
> - or until it terminates, setting the context it was started with
>
> So we need to wrap it in `with PreserveLoggingContext():`, like we do
with `.callback()`:
>
> ```python
> with PreserveLoggingContext():
> self.render_deferred.cancel()
> ```
>
> *-- @squahtx,
https://github.com/matrix-org/synapse/pull/12588#discussion_r865843321*
Regressed in
https://github.com/element-hq/synapse/pull/18900#discussion_r2331554278
(see conversation there for more context)
### How is this a regression?
> To give this an update with more hindsight; this logic *was* redundant
with the early return and it is safe to remove this complexity
✅
>
> It seems like this actually has to do with completed vs incomplete
deferreds...
>
> To explain how things previously worked *without* the early-return
shortcut:
>
> With the normal case of **incomplete awaitable**, we store the
`calling_context` and the `f` function is called and runs until it
yields to the reactor. Because `f` follows the logcontext rules, it sets
the `sentinel` logcontext. Then in `run_in_background(...)`, we restore
the `calling_context`, store the current `ctx` (which is `sentinel`) and
return. When the deferred completes, we restore `ctx` (which is
`sentinel`) before yielding to the reactor again (all good
✅)
>
> With the other case where we see a **completed awaitable**, we store
the `calling_context` and the `f` function is called and runs to
completion (no logcontext change). *This is where the shortcut would
kick in but I'm going to continue explaining as if we commented out the
shortcut.* -- Then in `run_in_background(...)`, we restore the
`calling_context`, store the current `ctx` (which is same as the
`calling_context`). Because the deferred is already completed, our extra
callback is called immediately and we restore `ctx` (which is same as
the `calling_context`). Since we never yield to the reactor, the
`calling_context` is perfect as that's what we want again (all good
✅)
>
> ---
>
> But this also means that our early-return shortcut is no longer just
an optimization and is *necessary* to act correctly in the **completed
awaitable** case as we want to return with the `calling_context` and not
reset to the `sentinel` context. I've updated the comment in
https://github.com/element-hq/synapse/pull/18964 to explain the
necessity as it's currently just described as an optimization.
>
> But because we made the same change to
`run_coroutine_in_background(...)` which didn't have the same
early-return shortcut, we regressed the correct behavior ❌ . This is
being fixed in https://github.com/element-hq/synapse/pull/18964
>
>
> *-- @MadLittleMods,
https://github.com/element-hq/synapse/pull/18900#discussion_r2373582917*
### How did we find this problem?
Spawning from @wrjlewis
[seeing](https://matrix.to/#/!SGNQGPGUwtcPBUotTL:matrix.org/$h3TxxPVlqC6BTL07dbrsz6PmaUoZxLiXnSTEY-QYDtA?via=jki.re&via=matrix.org&via=element.io)
`Starting metrics collection 'typing.get_new_events' from sentinel
context: metrics will be lost` in the logs:
<details>
<summary>More logs</summary>
```
synapse.http.request_metrics - 222 - ERROR - sentinel - Trying to stop RequestMetrics in the sentinel context.
2025-09-23 14:43:19,712 - synapse.util.metrics - 212 - WARNING - sentinel - Starting metrics collection 'typing.get_new_events' from sentinel context: metrics will be lost
2025-09-23 14:43:19,713 - synapse.rest.client.sync - 851 - INFO - sentinel - Client has disconnected; not serializing response.
2025-09-23 14:43:19,713 - synapse.http.server - 825 - WARNING - sentinel - Not sending response to request <XForwardedForRequest at 0x7f23e8111ed0 method='POST' uri='/_matrix/client/unstable/org.matrix.simplified_msc3575/sync?pos=281963%2Fs929324_147053_10_2652457_147960_2013_25554_4709564_0_164_2&timeout=30000' clientproto='HTTP/1.1' site='8008'>, already dis
connected.
2025-09-23 14:43:19,713 - synapse.access.http.8008 - 515 - INFO - sentinel - 92.40.194.87 - 8008 - {@me:wi11.co.uk} Processed request: 30.005sec/-8.041sec (0.001sec, 0.000sec) (0.000sec/0.002sec/2) 0B 200! "POST /_matrix/client/unstable/org.matrix.simplified_msc3575/
```
</details>
From the logs there, we can see things relating to
`typing.get_new_events` and
`/_matrix/client/unstable/org.matrix.simplified_msc3575/sync` which led
me to trying out Sliding Sync with the typing extension enabled and
allowed me to reproduce the problem locally. Sliding Sync is a unique
scenario as it's the only place we use `gather_optional_coroutines(...)`
-> `run_coroutine_in_background(...)` (introduced in
https://github.com/element-hq/synapse/pull/17884) to exhibit this
behavior.
### Testing strategy
1. Configure Synapse to enable
[MSC4186](https://github.com/matrix-org/matrix-spec-proposals/pull/4186):
Simplified Sliding Sync which is actually under
[MSC3575](https://github.com/matrix-org/matrix-spec-proposals/pull/3575)
```yaml
experimental_features:
msc3575_enabled: true
```
1. Start synapse: `poetry run synapse_homeserver --config-path
homeserver.yaml`
1. Make a Sliding Sync request with one of the extensions enabled
```http
POST
http://localhost:8008/_matrix/client/unstable/org.matrix.simplified_msc3575/sync
{
"lists": {},
"room_subscriptions": {
"!FlgJYGQKAIvAscfBhq:my.synapse.linux.server": {
"required_state": [],
"timeline_limit": 1
}
},
"extensions": {
"typing": {
"enabled": true
}
}
}
```
1. Open your homeserver logs and notice warnings about `Starting ...
from sentinel context: metrics will be lost`
Fix `no active span when trying to log` tracing error on startup.
Example error:
```log
synapse.logging.opentracing - 427 - ERROR - wake_destinations_needing_catchup-0 - There was no active span when trying to log. Did you forget to start one or did a context slip?
Stack (most recent call last):
File "/usr/lib/python3.13/threading.py", line 1014, in _bootstrap
self._bootstrap_inner()
File "/usr/lib/python3.13/threading.py", line 1043, in _bootstrap_inner
self.run()
File "/usr/lib/python3.13/threading.py", line 994, in run
self._target(*self._args, **self._kwargs)
File "python3.13/site-packages/twisted/_threads/_threadworker.py", line 75, in work
task()
File "python3.13/site-packages/twisted/_threads/_team.py", line 192, in doWork
task()
File "python3.13/site-packages/twisted/python/threadpool.py", line 269, in inContext
result = inContext.theWork() # type: ignore[attr-defined]
File "python3.13/site-packages/twisted/python/threadpool.py", line 285, in <lambda>
inContext.theWork = lambda: context.call( # type: ignore[attr-defined]
File "python3.13/site-packages/twisted/python/context.py", line 117, in callWithContext
return self.currentContext().callWithContext(ctx, func, *args, **kw)
File "python3.13/site-packages/twisted/python/context.py", line 82, in callWithContext
return func(*args, **kw)
File "python3.13/site-packages/twisted/enterprise/adbapi.py", line 282, in _runWithConnection
result = func(conn, *args, **kw)
File "synapse/synapse/storage/database.py", line 1094, in inner_func
return func(db_conn, *args, **kwargs)
File "synapse/synapse/storage/database.py", line 822, in new_transaction
opentracing.log_kv({"message": "commit"})
File "synapse/synapse/logging/opentracing.py", line 427, in ensure_active_span_inner_2
logger.error(
```
### Why did this happen before?
This previously occurred because we called `init_tracer(...)` after the
reactor started up in `_base.start()`. But we actually attempt some
database transactions earlier than that which try to do some tracing
because of that `oidc = hs.get_oidc_handler()` line.
Notice `oidc = hs.get_oidc_handler()` happened before `_base.start(hs)`:
5be7679dd9/synapse/app/homeserver.py (L397-L408)
With this PR, I've updated things to `init_tracer(...)` earlier on
alongside where we `setup_logging(...)`.
## Fix last seen timestamp in `/_synapse/admin/v2/users` response
Fixes#18955
The last seen timestamps contained in `/_synapse/admin/v2/users`
responses were computed as follows:
```sql
[...]
LEFT JOIN (
SELECT user_id, MAX(last_seen) AS last_seen_ts
FROM user_ips GROUP BY user_id
) ls ON u.name = ls.user_id
[...]
```
4367fb2d07/synapse/storage/databases/main/__init__.py (L302C1-L305C44)
This leads to empty timestamps (as in: user was never seen) if users are
inactive for longer than
[`user_ips_max_age`](https://element-hq.github.io/synapse/latest/usage/configuration/config_documentation.html#user_ips_max_age).
The fix is quite trivial: Use the `devices` table, as this one also
contains last seen timestamps but is *not* periodically purged.
We are using this for automatic user account deletion (via
[synadm](https://codeberg.org/synadm/synadm)) and the patched code works
as intended, whereas the unpatched version wants to delete users during
long vacations. 🫣
Part of https://github.com/element-hq/synapse/issues/18905
Lints for ensuring we use `Clock.call_later` instead of
`reactor.callLater`, etc are coming in
https://github.com/element-hq/synapse/pull/18944
### Testing strategy
1. Configure Synapse to log at the `DEBUG` level
1. Start Synapse: `poetry run synapse_homeserver --config-path
homeserver.yaml`
1. Wait 10 seconds for the [database profiling
loop](9cc4001778/synapse/storage/database.py (L711))
to execute
1. Notice the logcontext being used for the `Total database time` log
line
Before (`sentinel`):
```
2025-09-10 16:36:58,651 - synapse.storage.TIME - 707 - DEBUG - sentinel - Total database time: 0.646% {room_forgetter_stream_pos(2): 0.131%, reap_monthly_active_users(1): 0.083%, get_device_change_last_converted_pos(1): 0.078%}
```
After (`looping_call`):
```
2025-09-10 16:36:58,651 - synapse.storage.TIME - 707 - DEBUG - looping_call - Total database time: 0.646% {room_forgetter_stream_pos(2): 0.131%, reap_monthly_active_users(1): 0.083%, get_device_change_last_converted_pos(1): 0.078%}
```
Introduce `Clock.add_system_event_trigger(...)` to wrap system event
callback code in a logcontext, ensuring we can identify which server
generated the logs.
Background:
> Ideally, nothing from the Synapse homeserver would be logged against the `sentinel`
> logcontext as we want to know which server the logs came from. In practice, this is not
> always the case yet especially outside of request handling.
>
> Global things outside of Synapse (e.g. Twisted reactor code) should run in the
> `sentinel` logcontext. It's only when it calls into application code that a logcontext
> gets activated. This means the reactor should be started in the `sentinel` logcontext,
> and any time an awaitable yields control back to the reactor, it should reset the
> logcontext to be the `sentinel` logcontext. This is important to avoid leaking the
> current logcontext to the reactor (which would then get picked up and associated with
> the next thing the reactor does).
>
> *-- `docs/log_contexts.md`
Also adds a lint to prefer `Clock.add_system_event_trigger(...)` over
`reactor.addSystemEventTrigger(...)`
Part of https://github.com/element-hq/synapse/issues/18905
Introduce `Clock.call_when_running(...)` to wrap startup code in a
logcontext, ensuring we can identify which server generated the logs.
Background:
> Ideally, nothing from the Synapse homeserver would be logged against the `sentinel`
> logcontext as we want to know which server the logs came from. In practice, this is not
> always the case yet especially outside of request handling.
>
> Global things outside of Synapse (e.g. Twisted reactor code) should run in the
> `sentinel` logcontext. It's only when it calls into application code that a logcontext
> gets activated. This means the reactor should be started in the `sentinel` logcontext,
> and any time an awaitable yields control back to the reactor, it should reset the
> logcontext to be the `sentinel` logcontext. This is important to avoid leaking the
> current logcontext to the reactor (which would then get picked up and associated with
> the next thing the reactor does).
>
> *-- `docs/log_contexts.md`
Also adds a lint to prefer `Clock.call_when_running(...)` over
`reactor.callWhenRunning(...)`
Part of https://github.com/element-hq/synapse/issues/18905
